Sales

The right service for the right customer

Most companies have a one-size-fits-all strategy when serving their customers. This results in a situation where:

Your most valuable customers are being underserved

You spend too much time serving unprofitable customers

Losing sales, profits, revenue and opportunities

Cost-to-serve

80% of your costs are hidden underneath the surface

Just like an iceberg, the cost of servicing your customers can be hidden “underneath the surface”.

While servicing your customers is first priority, doing so in a profitable way is equally important to sustain growth and profitability.

The differentiated approach to your customers

A differentiated approach starts with a quick overview of your revenue and your customer segments.

Use it to develop service level agreements for each customer segment that will help you increase profits and satisfy all of your customers correctly.

ABC Cloud for Sales
ABC Cloud for Sales

Profit & Loss per customer

While revenue is the tip of the iceberg, cost-to-serve is hidden underneath the surface. Reveal the true profit of your customers with the Profit & Loss feature in ABC Cloud.

Customer segmentation

Use best practice frameworks to segment your customers on one or multiple dimensions like revenue, share of wallet or gross margin.

ABC Cloud For Logistics
ABC Cloud for Sales

Rule-based analytics

Automate your insights with rule-based analytics and let ABC Cloud do the rest. Rule-based analytics monitor your customers and keep sales reps informed about trends and deviation.

ABC Cloud For Logistics

P&L per customer

While revenue is the tip of the iceberg, cost-to-serve is hidden underneath the surface. Reveal the true profit of your customers with the P&L feature in ABC Cloud.

ABC Cloud For Logistics

Customer segmentation

Use best practice frameworks to segment your customers on one or multiple dimensions like revenue, share of wallet or gross margin.

ABC Cloud For Logistics

Rule-based analytics

Automate your insights with rule-based analytics and let ABC Cloud do the rest. Rule-based analytics monitor your customers and keep sales reps informed about trends and deviation.

DON’T LISTEN TO US. LISTEN TO OUR CUSTOMERS

“Our focused work with KPIs and structured workflows make people far more motivated

OWNER, PETER GARBER
CONVENA DISTRIBUTION

Peter Garber

Our team of experts guide you all the way to success

By leading hundreds of projects, we have become highly experienced on how to use data and analytics to stop losing profits.

Our Customer Success Team is made of experts who guide you all the way to delivering profitable growth.

3 simple steps to stop losing money on hidden costs

Tell us about
your needs

Book a demo with a complexity specialist to talk about how our solution can benefit your business.

Let us set up
your data

In collaboration with you, our Business Analysts set up your solution to go-live within 4 weeks.

Start growing your profits in 3 months

We are with you all the way towards results. Our 4-week hypercare helps you execute to get ROI in 3 months.

Our pricing is flexible. Gain ROI in 3 months

We have customers from small startups to enterprise businesses. Get a price that matches your budget and gain ROI within 3 months.