Your success is safe with us

Customer Success

We know the way

Customer Success is a team of professionals with a strategic mindset, domain expertise and data mastery. We know what success looks like in all areas of your organisation and how to get you there safely.

Customer Success, ABC Softwork

The roadmap to success

Activities that ensure your success

The Customer Success offering includes a wide range of activities that all support the success of your project

Customer Success

Onboarding

We know the key to your success is real execution. In 8 weeks your team will start growing your profits.

Icon

ABC Academy

Best practice and inspiration delivered by industry leaders, professionals, and field experts.

Icon

Support

We hired the right talent to help you design, deploy and sustain the business analytics solution.

Business Review

Business Review

A yearly health check to assess people, performance, and ROI against best practice.

Your Customer Success Team

Client Director, ABC Softwork

CLIENT DIRECTOR

The Client Director is responsible for ongoing value creation and attends business reviews to assess project deliverables, performance, and roadmap initiatives.

Customer Success Manager, ABC Softwork

CUSTOMER SUCCESS MANAGER

The role of the CSM is to provide you and your colleagues with skills, insights, and best practice in all areas of the roadmap to maximize return-on-investment. 

Business Analyst, ABC Softwork

BUSINESS ANALYST

The Business Analyst assists Customer Success Managers and helps users define and deploy frameworks, reports and change requests.

Don’t take our word for it

3 simple steps to get started

Tell us about
your needs

Book a demo with a complexity specialist to talk about how our solution can benefit your business.

Let us set up
your solution

In collaboration with you, our Business Analysts set up your solution to go-live within 4 weeks.

Start growing your profits in 3 months

We are with you all the way towards results. Our 4-week hypercare helps you execute to get ROI in 3 months.

Our pricing is flexible. Gain ROI in 3 months

We have customers from small startups to enterprise businesses. Get a price that matches your budget and gain ROI within 3 months.